MKCS Acceptable Use Policy
This policy protects MKCS customers, users, systems, data, and the MarkoTek Cloud Solutions brand. Customers are responsible for ensuring their users and integrations comply with it.
Prohibited conduct
- Using MKCS for unlawful, fraudulent, deceptive, abusive, or malicious activity.
- Impersonating MarkoTek Cloud Solutions, MKCS, another customer, another person, or falsely claiming sponsorship, endorsement, certification, partnership, or affiliation.
- Copying, altering, counterfeiting, or using MKCS logos, product names, visual identity, documentation, or branding in an unauthorized or misleading manner.
- Attempting to access another tenant, another user’s account, private APIs, credentials, tokens, storage, or data without authorization.
- Bypassing authentication, authorization, rate limits, payment controls, tenant isolation, security controls, or other protective measures.
- Introducing malware, ransomware, destructive code, credential theft, phishing, exploit payloads, or other harmful content.
- Scanning, probing, scraping, stress-testing, reverse engineering, decompiling, or attempting to discover protected implementation details except where expressly authorized in writing or where applicable law cannot lawfully restrict the activity.
- Using automated activity in a manner that materially degrades the service, generates abusive traffic, or interferes with other customers.
- Using MKCS to violate privacy, intellectual-property, publicity, confidentiality, employment, communications, export, sanctions, or other applicable rights or laws.
- Reselling, sublicensing, white-labeling, or commercializing MKCS or access to it without written authorization from MarkoTek Cloud Solutions.
- Submitting false billing, enrollment, identity, company, or support information, or attempting to avoid legitimate subscription charges.
Enforcement
MKCS may investigate suspected violations and may restrict, suspend, or terminate access where reasonably necessary to protect the platform, customers, third parties, or MarkoTek Cloud Solutions. Serious fraud, security abuse, intellectual-property misuse, or unlawful activity may be referred to appropriate authorities or pursued through available legal remedies.
Reporting misuse
Customers should report suspected abuse through the authenticated Support workspace. Reports involving misuse of MKCS branding or impersonation may also be sent to support@MarkoTekCloudSolutions.com.